What to make of the Parler shutdown

In the wake of the “assault” on the US Capitol (in quotation marks, because if you look at the video footage, it really seems a lot more like LARPing than an actual attempt at insurrection), everyone was all abuzz about how the social-media giants were handling Trump’s accounts (Twitter gave him a “permanent suspension” (I […]

NBC reorgs cable networks, or, where is the value in entertainment?

Cable providers, fresh off their media company acquisitions, are getting hit hard by COVID — advertising revenue is way down, and cord-cutting has joined the long list of transitions that were already happening but got accelerated by the pandemic. But just because a trend is accelerating, doesn’t mean that the incumbents have any idea what […]

The new Evernote is here! (?!)

I’ve never been a fan of Evernote. I’ve probably tried it a dozen times, and I never end up using it for more than a day or two. But 250 million people disagree with me, and the reason I’ve tried more than once or twice is that a lot of people in my circle display religious fervor […]

Zoom acquires Keybase (or, why companies buy companies)

There was an interesting Quora question recently, about why companies sometimes buy other companies, only to “shut them down”. Zoom just acquired Keybase (a startup, launched in 2014, to create a directory for public encryption keys). They performed such acquisition in order to solve their end-to-end encryption problem. These sound like different things. In fact, […]

Tesla teardown finds electronics 6 years ahead of Toyota, VW

The interesting thing here is not just that Tesla is that far ahead (though that certainly is interesting); rather, it’s how they got there and what it means for the rest of the auto industry. “Most parts inside the Model 3 do not bear the name of a supplier. Instead, many have the Tesla logo, […]

The First 3 Things You Should Outsource

Let’s face it, if you’re running a business, you’re busy. And if it’s a small business, you’re probably really busy. The best advice for any business, anywhere, anytime, of any size, is to focus on your core competencies. What this really means is stop spending time on things that aren’t directly key to your business. […]

Size Matters

A while ago, I wrote on some key things to keep in mind when looking at opening an additional location. I was recently talking to a colleague of mine, and he said that if he were starting a new business, it wouldn’t be in Prague (for the record, at the time, I was based in […]

Sales Operations

Recently, I took the responsibility for developing a sales-operations department. Naturally, I started with the question, “what, exactly, is ‘sales operations’”?

Your People

Recently, I was speaking with a manager in my organization. He said something which I hand’t heard in a while, but was once a common refrain in my own early managerial career. “Sometimes it gets to the point where it’s just easier to do it myself.”

Metallurgists and Cabinet Makers

As a company grows to a certain size, inevitably it becomes impractical to know everyone in the organization. And when you join a company that’s already big, it’s entirely possible for you to not know about certain divisions or practices. It was exactly this lack of knowledge that caused me to be immeasurably excited by […]

The Great Game of Business

Back at the beginning of Summer, I put together a back-to-the-basics reading list. But as I’ve progressed through this particular summer, I’ve had more time to think about personal and collective motivation. How do you get your employees goals aligned with your goals? And I thought back to one book that has shaped my thinking […]

Organizational Behavior

As we move through our careers, if we’re successful (and maybe even if we’re not) we will continue to encounter unique situations and problems which we haven’t encountered before. Whether that’s managing a difficult individual, or navigating organizational change, or engaging in M&A for the first time, or managing across cultural boundaries for the first […]